User Agreement

Last updated: 2026-07-20

This document is a working draft until legal review is complete. Before the service is opened for use, the provider's full legal identity, service address and required individual/company details must be added.

1. Parties and scope

This agreement sets the terms between the person using Things to Say (the "User") and the provider operating the service (the "Provider"). Service contact: thingstosayapp@gmail.com. By creating an account in the app or on the website, you confirm that you have read and accepted this agreement and the other legal documents presented with it. Mandatory consumer and data-protection rights remain unaffected.

2. What the service does

Things to Say helps you plan messages and deliver them to chosen recipients through email, SMS or WhatsApp at a time you choose. The service may support one-time, recurring and timeless messages. For timeless messages, the check-in schedule and grace period you choose apply; if we do not receive a response, a message may become eligible for delivery. This is not a health, safety or emergency-monitoring service.

Message text and media are encrypted before they leave your device. Our servers store the encrypted form and the technical records needed for delivery. A delivery channel may carry an access link rather than the message itself; the recipient opens the link in a browser and decryption takes place on the recipient's device. This model is not a promise of absolute or strict end-to-end encryption.

3. Account, age and security

You must provide accurate, current information that belongs to you. The service is for people aged 18 or older. You are responsible for protecting your password, device, social sign-in account and access links. You may be responsible for activity carried out through your account until you report suspected compromise.

4. Message content and your responsibility

• You are responsible for the lawfulness of your messages, photos, videos and recipient information.

• You must have the permission and legal basis needed to submit another person's personal data, photo or contact details. If a recipient objects to receiving messages, you must stop the delivery or remove that recipient.

• Unlawful, threatening, harassing, hateful, fraudulent, violent or rights-infringing content, and child sexual abuse material, are prohibited.

• The service is not an emergency line, medical monitoring service, will, formal notice or legally valid service of process. Do not rely on it as the only way to send an important or time-critical notice.

• You keep your rights in your content. You grant us a limited, non-exclusive licence to host, encrypt, back up, technically process and deliver the content to the recipients you choose. This licence does not allow us to use your content for advertising or an unrelated commercial purpose.

The Provider cannot read or pre-screen encrypted message content in ordinary operations. The Provider may still investigate where required by law or necessary for a security incident or agreement breach, restrict access, suspend an account, close a link or disclose information required by a competent authority.

5. Scheduling, delivery and recipient access

• Messages are processed according to your timezone and delivery settings. We use reasonable efforts to deliver on time, but we cannot guarantee delivery at an exact time because of the internet, email, mobile carriers, WhatsApp, devices, recipient details or other third-party infrastructure.

• You can edit or cancel a message until its delivery task is triggered. Once triggered, delivery is locked and may not be stopped.

• An access link acts like a key to the message. Anyone who receives the link or fragment key may be able to view the content while access remains available. Keep links private, do not post them publicly and report suspected sharing.

• A recipient can delete a delivered message and opt out of future occurrences of a recurring message. Those actions affect later delivery to the extent technically possible.

6. Credits, subscriptions and purchases

• Message creation and sending features may depend on your account and credit balance. The credit cost is calculated using the factors shown in the app, such as recipients, channel, text and media. You are responsible for checking the cost before confirming.

• For one-time messages, credits may be held when the message is scheduled. For recurring messages, cost may be held for the selected count or applied before each occurrence. An occurrence may be skipped when there are not enough credits; the service is not required to send it later automatically.

• Periodic credits granted by a subscription may expire at the end of their billing cycle. The validity of separately purchased credit packs is shown in the app.

• Purchases are made through Apple App Store or Google Play and are subject to their terms. The Provider does not hold your payment-card details. Monetary refunds are handled through the relevant store under its rules and applicable consumer law. Credit refunds for cancellation, failed delivery or partial delivery follow the refund policy shown in the app.

7. Suspension, termination and account deletion

You may close your account through the in-app deletion flow. Account deletion starts the process of deleting your messages, media, recipients, sessions, notifications and other account-linked data. Records that must be retained for security, fraud prevention, accounting, disputes or legal obligations may be kept for the required period and in the least identifying form available. Consent records may survive in a limited form to prove which document version was accepted.

The Provider may restrict, suspend or close an account for security, abuse, payment or store events, legal obligations or breach of this agreement. Scheduled messages may not be delivered while an account is suspended. Mandatory law and available challenge rights remain unaffected.

8. Liability limits

The service is provided with reasonable care and as available. The Provider is not responsible for third-party outages, incorrect recipient details, device or internet failures, a user's sharing of an access link, or consequences arising from user content. To the extent allowed by law, liability for indirect loss, lost profits and data loss may be limited. This does not limit liability for intent, gross negligence, personal injury, mandatory consumer rights or any liability that cannot legally be limited.

9. Changes and governing rules

The service and this agreement may change. The current version is published in the app and on the website; material changes will be notified or submitted for renewed acceptance where required by law. Subject to mandatory consumer and data-protection law, the laws of the Republic of Türkiye apply. Mandatory consumer rules, competent authorities and legally available remedies remain unaffected.

10. Contact

For questions, security reports, recipient objections or account requests, write to thingstosayapp@gmail.com.

This document is a working draft and requires lawyer review and the provider's legal identity and address before launch.